Collection: FAQ + REFUND POLICY
Coco Skin Therapy – Frequently Asked Questions (FAQs)
1. What makes Coco Skin Therapy products different?
Our products are handmade in small batches using all-natural, skin-loving ingredients like coconut oil, shea butter, mango butter, and essential oils. We focus on deep hydration, especially for dry, sensitive, and eczema-prone skin.
2. Are your products safe for sensitive or eczema-prone skin?
Yes! Coco Skin Therapy products are designed with gentle, nourishing ingredients that are safe for sensitive and eczema-prone skin. However, we always recommend a patch test first.
3. Are your products vegan and cruelty-free?
Absolutely. We do not test on animals, and all of our products are 100% vegan and cruelty-free.
4. How should I store my body butter and oil?
Store in a cool, dry place away from direct sunlight. Our products are made without preservatives, so keeping them cool helps preserve freshness.
5. How long will my order take to ship?
Orders are processed within 3–5 business days. Once shipped, delivery typically takes 3–7 business days depending on your location and selected shipping method.
6. Can I return or exchange my order?
Due to the nature of our handmade skincare products, all sales are final. However, if your order arrives damaged or incorrect, contact us within 7 days and we’ll be happy to help. See our Refund Policy for full details.
7. Do you ship internationally?
At this time, we only ship within the United States. We hope to expand in the future!
8. How can I join the rewards program?
Click the "Rewards" button on our website to sign up. You'll earn points for every purchase, social shares, and referrals—which you can redeem for discounts and exclusive perks.
9. Do you offer wholesale or bulk orders?
We are happy to discuss wholesale partnerships and bulk order inquiries! Please contact us at [Insert Email] for more information.
10. Still have questions?
Reach out to us anytime at:
📧 Hello@cocoskintherapy.com
🌐 www.cocoskintherapy.com
There products aren't for human consumption please don't eat the skin care products
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