Shipping policy

Coco Skin Therapy – Shipping Policy

Effective Date: [Insert Date]

Thank you for choosing Coco Skin Therapy! Below is our current shipping policy to help you understand our timelines, carriers, and responsibilities.


1. Order Processing

All orders are handcrafted in small batches to ensure quality and freshness. Please allow 3–5 business days for order processing before your item is shipped.

During high volume times (sales, holidays, new product launches), processing may take up to 7 business days.


2. Shipping Methods & Delivery Times

We currently ship via USPS and UPS within the United States.

Estimated delivery times (after processing):

  • Standard Shipping: 3–7 business days

  • Priority Shipping: 2–4 business days

Delivery times may vary depending on your location and chosen shipping method.


3. Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping option.

Free Shipping is available on all U.S. orders over $50.


4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.


5. Incorrect Addresses & Delivery Issues

Please make sure your shipping address is correct before placing your order. Coco Skin Therapy is not responsible for:

  • Packages shipped to the wrong address due to customer error

  • Lost or stolen packages marked as "delivered" by the carrier

If you experience delivery issues, please contact the shipping carrier first. If further assistance is needed, reach out to us at [Insert Email].


6. International Shipping

At this time, we are only shipping within the United States. Stay tuned for future updates regarding international orders!


7. Questions?

If you have any questions about your order or our shipping policy, please contact us:

📧 Hello@cocoskintherapy.com
🌐 www.cocoskintherapy.com